Nestlé to focus on direct channels

Nestlé to focus on direct channels

Nestlé, the world’s largest packaged food company, announced last week at an investor call that their next area of focus is establishing direct channels of communication with their consumers. Quite a big statement of intent from a business anchored in established distribution channels. Buoyed by...

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Why you need to turn yourself inside-out

Here at Sonder we talk about businesses communicating from the inside-out by starting with their owned assets first. It’s a way for businesses to communicate with more authenticity, effectiveness and clarity. Now, if you think of inside-out communications as a fractal, whereby the same principles...

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Think you know what people want?

Let’s start this week with a quiz. The following phrases were recently researched amongst 2,000 UK and US consumers by agency Wunderman: ‘non-traditional’, ‘trendy’ and ‘ground breaking’. I wonder if you can work out what the research found? Were they: a) The top ranked phrases Marketers...

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The Road to Riches

In the early 1800’s, John McAdams recognised that the roads in England were in terrible condition and caused major issues for transportation. He realised that if you raised the roads above the adjacent ground, covered first with rock and then stones and then bound with...

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The one place ALL customers come

Marketing is changing at a faster rate than it ever has before. Yet marketing practitioners simply aren’t evolving at the same pace. In the analogue age, marketers researched where lots of people congregate (TV, sport, music), sized them, profiled them and then ‘matched’ segments versus...

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Triumph and Disaster

“If you can meet with Triumph and Disaster And treat those two impostors just the same…” This is taken from one of the most inspiring reads we’ve recently come across.  And not from a modern doyen of entrepreneurship, but a 100-year old poem by Rudyard Kipling....

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I’m Busy

Being “busy” is often a default response when asked “how are you?”. It’s an easy and expected response, but a mindless one that’s become largely meaningless. Sadly, busy is considered a status symbol according to a group of US academics. You can see the Harvard Business...

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